Business
Process Outsourcing

For the New
Economy

YOUR CHOICE FOR LOW COST, HIGH QUALITY 

BUSINESS PROCESS OUTSOURCING 

Our Services

CUSTOMER SERVICE

We believe customer service is about more than solving problems and answering questions. We strive to be the best and treat your customers like our own. Inbound or outbound, we’ve got you covered.

PROACTIVE CHAT

Staff live chat on your website 24/7 for customer service, lead generation, sales or whatever else you think we can help you with. Want to learn more?  Visit us at www.YourChatTeam.com.

sales support

Whether by phone, email or live chat on your website, we love to sell. Let us help increase your close rates and generate more business.

virtual assistance

Does your company need help with data entry, administrative tasks, scheduling, virtual reception, and more? We can most definitely assist.

LEAD GENERATION

Why use your valuable time handling with telemarketing, cold calling and lead generation? We generate real results fast. More leads, more confirmed appointments and more business.

BACK OFFICE support

Save time and money by letting our team handle repetitive, time consuming tasks that can slow down your business.

What is Concert8?

WHY CHOOSE CONCERT8?

Save up to 70%

On Hiring Costs

Get Expert

Dedicated Staff

Trained to Fit

Your Needs

What Industries do we serve?

E-Commerce

Travel

Healthcare

Legal

Automotive

Security

SaaS

And more!

Who Are We?

Proudly Canadian with headquarters in Vancouver, British Columbia and a state-of-the-art Operations Center based in Makati City, Philippines, Concert8 brings our customers a unique model that offers the highest quality service, international reach and a highly competitive cost structure.

 

Concert8 invests more time-per-hire than any leading centre. Our five step recruitment process includes extensive interviews and testing. We profile agents by personality as well as skills to find exactly the right people for your program. Recruiting graduates from the leading universities, we deliver top performing, motivated candidates.

 

Our training systems educate our agents on how to relate to customers, discern their needs. We understand that memorized scripts and pre-packaged answers do not offer the best results. We study your product, your company culture and your communication style.

15 YEARS GLOBAL OPERATION

With a management team whose history in the Business Process Outsourcing industry exceeds 15 years, multi-national operations and employees in several countries, multi-national customers, and a global network that spans 3 countries, Concert8 has been a critical partner to all its customers in achieving business goals.

Interested in a FREE QUOTE? Fill Out the Form Below.

And we’ll have an outsourcing specialist get in touch.

1820-666 Burrard Street, Vancouver BC V6C 2X8

© 2019 Concert 8 Solutions Inc. All Rights Reserved.

CONCERT 8 SOLUTIONS INC.

© 2018 Concert 8 Solutions Inc. All Rights Reserved.

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info@concert8.com 

Park Place, Suite 1820 – 666 Burrard Street, Vancouver, British Columbia Canada V6C 2X8