Business
Process Outsourcing

For the New
Economy

YOUR CHOICE FOR LOW COST, HIGH QUALITY 

BUSINESS PROCESS OUTSOURCING 

Our Services

CUSTOMER SERVICE

We believe customer service is about more than solving problems and answering questions. We strive to deliver the best and treat your customers like our own.

PROACTIVE CHAT

Staff live chat on your website 24/7 for customer service, lead generation or sales. Visit YourChatTeam.com to learn more.

sales support

Whether by phone, email or live chat on your website, we love to sell. Let us increase your close rates and generate more business.

virtual assistance

Whether by phone, email or live chat on your website, we love to sell. Let us increase your close rates and generate more business.

LEAD GENERATION

Why use your valuable time handling cold calling and lead generation? We generate real results fast. More leads, more confirmed appointments and more business.

BACK OFFICE support

Save time and money by letting our team handle repetitive, time consuming tasks that can slow down your business.

What is Concert8?

WHY CHOOSE CONCERT8?

Save up to 70%

On Hiring Costs

Get Expert

Dedicated Staff

Trained to Fit

Your Needs

Who Are We?

Proudly Canadian with headquarters in Vancouver, British Columbia and a state-of-the-art Operations Center based in Makati City, Philippines, Concert8 brings our customers a unique model that offers the highest quality service, international reach and a highly competitive cost structure.

 

Concert8 invests more time-per-hire than any leading centre. Our five step recruitment process includes extensive interviews and testing. We profile agents by personality as well as skills to find exactly the right people for your program. Recruiting graduates from the leading universities, we deliver top performing, motivated candidates.

 

Our training systems educate our agents on how to relate to customers, discern their needs. We understand that memorized scripts and pre-packaged answers do not offer the best results. We study your product, your company culture and your communication style.

15 YEARS GLOBAL OPERATION

With a management team whose history in the Business Process Outsourcing industry exceeds 15 years, multi-nationl operations and employees in several countries, multi-national customers, and a global network that spans 3 countries, Concert8 has been a critical partner to all its customers in achieving business goals.

Interested in a FREE QUOTE? Fill Out the Form Below.

And we’ll have an outsourcing specialist get in touch.

1820-666 Burrard Street, Vancouver BC V6C 2X8

© 2019 Concert 8 Solutions Inc. All Rights Reserved.

CONCERT 8 SOLUTIONS INC.

© 2018 Concert 8 Solutions Inc. All Rights Reserved.

 

info@concert8.com 

Park Place, Suite 1820 – 666 Burrard Street, Vancouver, British Columbia Canada V6C 2X8