Concert8 is the full service Business Process Out Source provider for the new economy. Concert8 provides a full range of outsourcing services including multi-platform customer service, sales and support over Voice Mail, Live Chat & Social Media.
Our YOUR CHAT TEAM division was created to provide live chat solutions bringing life to websites. We provide highly trained live chat experts who combine advanced analytics with live chat to proactively engage with website visitors in real time, answering questions and driving sales.
We are proudly Canadian with our headquarters in Vancouver British Columbia, and with our state-of-the-art Operations Center based in Makati City, Philippines. We bring our customers a unique model that offers the highest quality service, an international reach and a highly competitive cost structure.