At Concert8, we can help healthcare organizations source experienced, affordable remote staff for everything from sales to appointment setting, patient support, administrative support, medical billing, and tier 1 and 2 technical support to users of medical software.

Think telehealth platforms, EHRs (electronic health records) and patient portals. We know how important compassionate, personalized customer service is in the healthcare business and make sure each and every agent prioritizes patient satisfaction.

Our agents are trained to handle sensitive patient information when required and take all required steps to protect patient and client data. We can also help you support your clients with live chat, email, video, voice and within your app- just let us know what you're looking for!