At Concert8, we help you employ highly skilled customer service professionals who are experienced in handling a wide range of customer issues, from order processing and payment issues to product returns and refunds.
With one of the most vigorous hiring processes in the industry, we ensure the hiring of customer support specialists dedicated to providing efficient, effective support, whether you’re in a B2B or B2C industry. We learn your brand, your voice and your company culture to provide a seamless experience for your customers.
Our experienced customer support teams are trained to handle a variety of communication channels such as:
Customer Service Software
Live Chat
Voice (Phone & Video)
In-App (Desktop, Mobile)
Email
Want to see our customer support outsourcing in action?
Fill out your info below to read one of our real life case studies